The easiest and fun way to improve service quality and team motivation!

Turn customer feedback into games for your team.

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One month free trial, no credit card needed

Hotels
Restaurants
Fitness
Multi Location
Coffee Shops
Grocery Stores
Hotels
Restaurants
Fitness
Multi Location
Coffee Shops
Grocery Stores

1Identify what you want to improve

We connect to your Google Reviews and to your CRM system to analyse customer feedback in real time.

  • Comments on your Services, Behaviours, Employees and Products are extracted from each review

  • See what is working and what is not in minutes

  • Compare multiple locations with a single click

  • Identify trending problems before they hurt

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2Set employee contests and targets linked to customer feedback

Turn customer feedback into motivating contests, measurable targets, and continuous service improvement.

  • Create contests around customer sentiment for service quality

  • Set individual or team targets for departments, services, and locations

  • Keep employees engaged with leaderboards, achievements, and recognition

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3Your employees compete to create better customer experiences

The ReviewElf employee web-app puts customer feedback in the center of the daily rhythm.

  • Employees see their customer experience scores and achievements in real time

  • Compete with teammates through contests, rankings, and service quality targets

  • Build a stronger customer experience culture across every department and location

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4Success is shared in a social feed, team spirit at its peak

Customer reviews, employee achievements, and team wins become visible across your organization in a fun and engaging social feed.

  • Customer reviews and employee achievements are shared automatically in a company-wide feed

  • Employees celebrate each other through likes, comments, reactions, and recognition

  • Create transparency around customer experience performance across teams and locations

  • Build a culture where great customer experiences are visible, appreciated, and celebrated every day

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5A continuous improvement loop is created for your business

ReviewElf helps businesses continuously improve customer experience by transforming feedback into insights, employee motivation, and better service quality.

  • Analyze customer reviews to uncover service quality trends, behaviours, and operational insights

  • Turn insights into employee contests, targets, and customer experience goals

  • Keep employees motivated through recognition, visibility, rankings, and achievements

  • Better employee engagement leads to better customer experiences and stronger reviews

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6Bonus! You get recommended by AI more often

Better customer experiences generate richer reviews, helping AI understand your business and recommend you more often.

  • Review richness can be set as a criteria for team contests and targets

  • More AI visibility means more discovery, more trust, and more potential customers

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