Employee-Driven Growth for the Service Industry.
Improve your service quality and employee engagement faster than ever. The ultimate employee gamification platform built around your customer reviews.
Use your two biggest assets to increase service quality.
Voice of your customers
PwC: 43% of consumers would pay more for better service, and 42% more for a friendly experience.
Motivation of your employees
Achievers: Employees who receive recognition are 36% more productive and engaged.
Customer reviews tell it all
State of the art dashboards created with the latest Artificial Intelligence.
Comments on your Services, Behaviours, Employees and Products are extracted from each review
See what is working and what is not in minutes
Identify trending problems before they hurt
Google review collection contests with QR codes
Customers are more likely to leave good reviews just after a good experience.
Mobile QR codes generated by your team on the spot
Customer scans takes them to your Google reviews page
You can set up individual or team competitions
Fully automated tracking and leaderboards
Name mentions snatch the points!
When guests call out your team members by name in a review, it’s worth celebrating. Turn mentions into motivation.
Setup weekly or monthly name mention competitions
Track who’s getting recognized by name across reviews
Make guest praise a fun part of team culture
Set service category competitions
Turn customer reviews into a fun way to motivate your team around improving specific service areas.
Set contests for service categories like cleanliness, onboarding, or wait time
Spark friendly competition
Celebrate progress and recognize improvements straight from guest reviews
Top behaviour climbs the leaderboard
Turn great behavior into a fun competition. Recognise the actions your guests notice and love.
Set contests for behaviours like responsiveness, kindness, or timeliness
Your team collect points every time a name is mentioned for a great behaviour
Celebrate and recognise consistent, guest-loved behaviors
The quest for 5-star reviews
Recognise your team when their efforts turn into glowing reviews and high scores.
Set up team competitions to boost your average score
Spotlight the team members who consistently deliver 5-star service
Build a culture of recognition and high standards through reviews
Celebrate top performers as new reviews roll in
Leaderboards are automatically updated whenever a review matches your competition rules.
Measurable, consistent and fair competition based on customer reviews
See leaderboards and top performers
Celebrate success with your employees
Digital wallets for your employees
Turn recognition to monetary rewards easily.
Team contests with monetary rewards are automatically tracked and points added to wallets
Your team can access their wallets easily on their phones
Online shopping starts with a single tap of a button
Brew Better Experiences
From busy morning rushes to cozy afternoon meets, discover how to turn customer feedback into faster service, tastier brews, and a happier barista team.
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70%
70% of negative coffee shop reviews mention wait times or staff attitude. (ReviewTrackers)
60%
60% of coffee drinkers say they’d switch cafés if they read negative service reviews. (National Coffee Association)
55%
55% of baristas cite lack of appreciation as a key reason for leaving. (Hospitality Net)
Rise and Shine!
From membership retention to staff morale, see how leveraging real-time feedback can elevate both your members and your team.
50%
50% of gym-goers read reviews before joining, and 30% might switch if they see consistent negative feedback. (IHRSA)
80%
80% of fitness customers cite staff friendliness as critical to their experience. (Club Industry)
70%
70% of fitness professionals say recognition boosts their job satisfaction. (HR Drive)
You have the best ingredients: your customers and your team
From online reviews to daily operations, discover how to turn customer feedback into exceptional dining experiences and a more motivated team.
94%
94% of diners base their restaurant choices on online reviews. (OpenTable)
60%
60% of negative dining experiences relate to service speed or staff attitude. (National Restaurant Association)
62%
62% of restaurant staff say lack of recognition leads to job dissatisfaction. (Restaurant Dive)
Your patients, your employees
Discover how to transform patient satisfaction and staff motivation into a powerful competitive advantage.
71%
71% of patients begin their search for a new healthcare provider by reading online reviews. (Binary Fountain)
77%
77% of healthcare workers report that lack of appreciation impacts their motivation. (Harvard Business Review)
48%
48% of negative patient feedback is related to staff attitude and communication. (Bain & Company)
Lets bring the pieces together
From online reviews to on-site engagement, discover how to transform guest satisfaction and staff motivation into a powerful competitive advantage.
81%
81% of travelers read hotel reviews before booking, making online reputation crucial. (TripAdvisor)
74%
74% of hospitality employees say lack of recognition impacts their decision to leave. (Deloitte)
50%
Over 50% of negative feedback involves staff behavior or attentiveness. (Medallia Institute)