Identify trending problems before they hurt.
See your reviews under a new light. Intuitive dashboards powered by AI.
Focus on what matters the most
State of the art dashboards created with cutting edge Artificial Intelligence.
Comments on your Services, Behaviours, Employees and Products are extracted from each review
See what is working and what is not in minutes
Identify trending problems before they hurt
See how your competitors are performing
Understand your strengths and weaknesses.
Service and Behaviour based competitor analysis
See top mentioned employees of your competitors
Always be two steps ahead
Multi-Location comparison
Compare your locations easily.
Service, Behaviour and Product based location analysis
See your top performing locations
Unify service quality
Never miss an emerging trend
Track rising patterns across customer feedback — whether it’s about your services, staff, behaviors, or products.
Spot recurring themes across your reviews, before they turn into issues
Understand changes in service or behavior categories
Turn trends into action — improve what matters most to your customers
It takes 5 seconds to see where to focus
Each bubble is a granular comment in a review.
Comments on your Services, Behaviours, Employees and Products are extracted from each review
Presented to you as orange and green bubbles
Your microscope for your customer reviews
Detailed sentiment analysis
Go beyond star ratings. Understand exactly how your guests feel about every aspect of their experience — from service to staff to product quality.
Sentiment breakdowns across services, behaviors, employees, and products
Identify what drives satisfaction — and what causes friction
Compare sentiment trends over time to spot improvements or issues early
Discover how many customers really like you
Track your Net Promoter Score (NPS) to understand overall satisfaction and customer loyalty.
Automatically calculate NPS based on real customer reviews and ratings
Spot shifts in customer loyalty over time with clear dashboards
Identify what’s turning guests into promoters — and what’s holding you back
Deep dive into your service categories
Customer reviews are broken down to industry specific service categories.
See which categories are lacking behind
Understand what can be improved
Understand the behaviours you should improve
Behaviour of your team makes the difference.
Comments on specific Behaviours are extracted from each review
See which behaviours your customers are liking the most
Encourage your team to break certain behavioural patterns
Know your top mentioned employees
Identify employees who are making a difference
Personal touch has a big effect on customer satisfaction
Create a new culture of brand ambassadors
Huge potential awaits once your employees are fully engaged
See which products are liked the most
See how your food, drinks and products are perceived by your customers
Product based sentiment and trend analysis
Make informed decisions on what to change and what to keep selling
Identify trending problems before they hurt
Estimate how much you can improve your quality of service
Scenario analysis showing the potential impact of fixing service problems.
Customer reviews are the ultimate truth about your service quality
See the impact of service and behaviour improvements to your review scores
Manage what you can measure
